Privacy Policy

Effective Date: April 27, 2026 Last Revised: April 27, 2026

1. Introduction

Pharma Peptides LLC, an Arizona limited liability company (“Pharma Peptides,” “Company,” “we,” “us,” or “our“), respects your privacy and is committed to handling your information responsibly. This Privacy Policy (“Policy“) describes how we collect, use, disclose, and safeguard information when you visit pharmapeptides.com and any associated subdomains (the “Site“), create an account, place an order, or otherwise interact with us.

This Policy applies to information we collect on the Site and through related communications. It does not apply to information collected by third parties through their own websites, services, or applications, even if linked from our Site. By accessing or using the Site or by submitting an order, you acknowledge that you have read this Policy and consent to the collection, use, and disclosure of your information as described below. If you do not agree, do not use the Site and do not submit an order.

This Policy should be read together with our Terms and Conditions, which are incorporated by reference.

2. Who This Policy Covers

Pharma Peptides serves business and institutional customers in the research community, including academic and commercial laboratories, biotechnology and pharmaceutical companies, contract research organizations, and qualified independent researchers. The Site is intended for use by adults aged 21 or older acting in a professional research capacity. The Site is not directed to children, and we do not knowingly collect personal information from any individual under the age of 18. If we learn that we have inadvertently collected information from a person under 18, we will delete it promptly. If you believe a child has provided information to us, please contact us using the information in Section 14.

3. Information We Collect

We collect information in three ways: information you provide to us directly, information collected automatically when you use the Site, and information we receive from third parties.

3.1 Information You Provide to Us

When you create an account, place an order, contact us, or sign up for communications, you may provide:

  • Identifiers, such as full legal name, email address, telephone number, account username, and password;
  • Billing and shipping information, including business or residential addresses;
  • Payment information, including payment card details, ACH information, or digital asset wallet identifiers (note: payment card and bank account numbers are submitted directly to our third-party payment processors and are not stored on our systems in full form — we receive only tokenized references and the last four digits);
  • Professional and institutional information, including employer or institutional affiliation, job title, department, research field, and (if applicable) credentials or certifications you choose to provide;
  • Order and customer service information, including order history, requested Certificates of Analysis, support communications, and feedback;
  • Marketing preferences, including subscriptions to email newsletters or promotional communications;
  • Tax exemption documentation, if you submit a resale or exemption certificate;
  • Any other information you voluntarily submit, such as through forms, surveys, or correspondence with us.

3.2 Information Collected Automatically

When you visit the Site, certain information is collected automatically through cookies, pixels, server logs, and similar technologies, including:

  • Device and browser information, such as IP address, device type, operating system, browser type and version, screen resolution, and language settings;
  • Usage information, such as pages viewed, time spent on pages, links clicked, search terms used on the Site, referring URLs, and exit pages;
  • Approximate location, derived from IP address (we do not collect precise GPS location);
  • Cookie identifiers and similar identifiers assigned by us or our service providers.

See Section 5 for details on cookies and tracking technologies.

3.3 Information from Third Parties

We may receive information about you from:

  • Payment processors and fraud-prevention services, including authorization results, fraud risk scores, and chargeback information;
  • Shipping carriers and logistics providers, including delivery status and address verification;
  • Analytics and advertising providers, including aggregated usage data and audience information;
  • Publicly available sources, when verifying institutional affiliation or qualifying business customers.

3.4 Sensitive Information

We do not request, and ask that you do not provide, sensitive personal information such as Social Security numbers, government-issued ID numbers, financial account numbers (other than payment information necessary to process your order), precise geolocation, biometric data, health information, racial or ethnic origin, religious beliefs, or information about minors. If you submit sensitive information voluntarily and outside the scope of what we request, we will delete it where reasonably practical.

4. How We Use Information

We use the information we collect for the following business purposes:

  1. To process and fulfill orders, including charging payment, arranging shipping, providing Certificates of Analysis, and issuing refunds;
  2. To verify purchaser eligibility, including age (21+), institutional or professional affiliation, and compliance with our Terms and Conditions, including the Research Use Only restrictions;
  3. To create, manage, and authenticate your account;
  4. To communicate with you, including order confirmations, shipping updates, customer service responses, account notices, security alerts, and changes to our policies;
  5. To send marketing communications about our products, promotions, and content, where you have opted in or where permitted by law (you can opt out at any time — see Section 7);
  6. To operate, maintain, secure, and improve the Site, including diagnosing technical problems, analyzing usage trends, and developing new features;
  7. To detect, investigate, and prevent fraud, abuse, security incidents, and prohibited or illegal activity, including unauthorized access, payment fraud, chargeback abuse, and violations of our Terms and Conditions;
  8. To comply with legal obligations, including tax reporting, recordkeeping, export control compliance, and responses to lawful government requests;
  9. To establish, exercise, or defend legal claims, including enforcing our Terms and Conditions and pursuing fraudulent chargebacks; and
  10. To carry out due diligence in connection with a corporate transaction, including a merger, acquisition, financing, or sale of assets.

5. Cookies, Pixels, and Online Advertising

5.1 What We Use

We and our service providers use cookies, pixels, web beacons, software development kits, and similar technologies to operate the Site, remember your preferences, analyze traffic, and deliver advertising. The categories include:

  • Strictly necessary cookies, required for core Site functionality such as logging in, maintaining a shopping cart, and processing payment;
  • Functional cookies, which remember your preferences and settings;
  • Analytics cookies, which help us understand how visitors use the Site (we use Google Analytics or a comparable service);
  • Advertising and retargeting cookies and pixels, which we and advertising partners use to deliver advertisements about our products on third-party sites and platforms (we use the Meta Pixel for Facebook and Instagram advertising and Google Ads conversion tracking and remarketing tags).

5.2 What This Means Under State Privacy Law

Our use of advertising and retargeting tools, such as the Meta Pixel and Google Ads tags, may constitute “sharing” of personal information for cross-context behavioral advertising under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA“), and may constitute “targeted advertising” or “sale” under other state privacy laws (including in Virginia, Colorado, Connecticut, Texas, Oregon, Montana, and similar jurisdictions). We disclose this openly so that you can make an informed choice.

We do not sell personal information for monetary consideration. We do not knowingly process personal information of any individual we know to be under 18 for targeted advertising.

5.3 How to Opt Out of Tracking and Advertising

You have multiple options to limit cookies and ad tracking:

  • Browser controls. Most browsers allow you to refuse, delete, or be alerted to cookies through their settings. Disabling cookies may break parts of the Site.
  • Global Privacy Control (GPC). We honor the Global Privacy Control browser signal as an opt-out of “sale” and “sharing” for browsers that send it.
  • Industry opt-outs. You can opt out of interest-based advertising from participating companies through the Digital Advertising Alliance at optout.aboutads.info, the Network Advertising Initiative at optout.networkadvertising.org, and the European Interactive Digital Advertising Alliance at youronlinechoices.eu.
  • Platform-specific controls. You can manage advertising preferences directly with Meta at facebook.com/adpreferences and with Google at adssettings.google.com.
  • Site-level opt-out. You may submit an opt-out request to us using the contact information in Section 14 or any opt-out link or preference center we make available on the Site.

Opt-out choices are device- and browser-specific. If you clear cookies, switch browsers, or use a different device, you may need to opt out again.

6. How We Disclose Information

We disclose information in the following limited circumstances:

6.1 Service Providers and Processors

We share information with third-party vendors that perform services on our behalf, including:

  • Payment processing and fraud prevention (card processors, ACH providers, digital asset settlement providers, and fraud-screening services);
  • Shipping, logistics, and address verification;
  • Hosting, infrastructure, and cybersecurity (including content delivery networks and security monitoring);
  • Email delivery and marketing platforms;
  • Customer support tools (including help-desk and live-chat platforms);
  • Analytics providers;
  • Advertising platforms (subject to Section 5.2);
  • Tax compliance and accounting providers;
  • Professional advisors such as attorneys, auditors, and insurers.

These providers are authorized to process information only as necessary to perform their services for us and are bound by contractual confidentiality and data-protection obligations.

6.2 Legal Compliance and Protection

We may disclose information when we believe in good faith that disclosure is necessary or appropriate to: (a) comply with applicable law, regulation, subpoena, court order, or other lawful government request; (b) enforce our Terms and Conditions, including investigating violations; (c) detect, prevent, or respond to fraud, abuse, security incidents, or other harmful or illegal activity; (d) protect the rights, property, safety, or health of Pharma Peptides, our users, our personnel, or any other person; or (e) establish, exercise, or defend legal claims.

6.3 Corporate Transactions

If Pharma Peptides is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of its business or assets, information may be transferred to the counterparty or successor as part of due diligence or as a transferred asset. We will require any such successor to honor the commitments made in this Policy or notify you of material changes.

6.4 With Your Direction or Consent

We may disclose information at your direction or with your consent, such as when you ask us to coordinate with a freight forwarder or when you participate in a co-branded program.

6.5 What We Do Not Do

We do not sell your personal information for money. We do not share your personal information with affiliated brands, subsidiaries, partner companies, or unrelated third parties for their own marketing purposes. We do not place your information on data-broker lists. We do not use your account information to build advertising audiences for sale to others. Our advertising-platform disclosures described in Section 5 are limited to standard analytics and retargeting on platforms you can opt out of.

7. Marketing Communications

If you have opted in or otherwise provided a valid commercial relationship that permits marketing under CAN-SPAM and applicable state law, we may send you marketing emails about our products, promotions, COA updates, restocks, and research-relevant content.

You may opt out of marketing communications at any time by:

  • Clicking the “unsubscribe” link at the bottom of any marketing email;
  • Replying “STOP” to any SMS message (if SMS marketing is offered);
  • Adjusting your preferences in your account settings; or
  • Contacting us using the information in Section 14.

Opting out of marketing does not affect transactional and account-related communications, such as order confirmations, shipping notifications, account security notices, COA delivery, and policy updates, which we will continue to send as part of providing our services.

8. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this Policy, to comply with our legal, tax, accounting, and recordkeeping obligations, to resolve disputes, and to enforce our agreements. Specific retention periods include:

  • Order and transaction records: at least seven (7) years from the order date, for tax, accounting, and audit purposes, and as required by Arizona and federal law;
  • Account information: for the life of the account plus a reasonable period after closure for fraud prevention and legal-claims purposes;
  • Marketing records: until you opt out, plus a reasonable suppression period to honor your opt-out;
  • Server logs and analytics data: typically up to 24 months in identifiable form;
  • Legal hold materials: for the duration of any actual or reasonably anticipated litigation, investigation, or audit.

When personal information is no longer needed, we will delete, de-identify, or aggregate it in a manner consistent with applicable law.

9. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. These include encryption of payment information in transit using industry-standard TLS/SSL, use of PCI-DSS-compliant payment processors, access controls and authentication for our systems, monitoring for security incidents, and regular review of our practices.

No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential, using a strong and unique password, and notifying us promptly of any actual or suspected unauthorized access to your account.

10. Your Privacy Rights

Depending on the U.S. state in which you reside, applicable law may grant you some or all of the following rights with respect to your personal information:

  • Right to know / access the categories and specific pieces of personal information we have collected about you, the sources, the purposes for collection, and the categories of recipients;
  • Right to correct inaccurate personal information;
  • Right to delete personal information we have collected from you, subject to legal exceptions (including our retention obligations under Section 8);
  • Right to data portability — to receive a copy of your personal information in a structured, commonly used, machine-readable format;
  • Right to opt out of “sale” or “sharing” of personal information and opt out of “targeted advertising”, including cross-context behavioral advertising as described in Section 5.2;
  • Right to limit use of sensitive personal information (note: we do not request sensitive personal information — see Section 3.4);
  • Right to non-discrimination for exercising your privacy rights — we will not deny you service, charge different prices, or provide a lower quality of service because you exercised a right under this Policy or applicable law;
  • Right to appeal a denial of a privacy request, where required by your state’s law.

These rights apply, with variations, under privacy laws including the California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), the Connecticut Data Privacy Act (CTDPA), the Utah Consumer Privacy Act (UCPA), the Texas Data Privacy and Security Act (TDPSA), the Oregon Consumer Privacy Act (OCPA), the Montana Consumer Data Privacy Act (MCDPA), and analogous laws in other states (including Delaware, Iowa, Tennessee, Indiana, New Jersey, New Hampshire, Minnesota, Maryland, Kentucky, and Rhode Island, as those laws come into effect).

How to Exercise Your Rights

To submit a privacy request, contact us using the information in Section 14. We will need to verify your identity before fulfilling certain requests, which typically requires you to confirm information already on file with your account or to provide reasonable proof that you are the person to whom the information relates. You may use an authorized agent to submit a request on your behalf, in which case we will require written proof of authorization and may also verify your identity directly.

We will respond to verifiable consumer requests within the time period required by your state’s law (typically 45 days, with possible extension on notice). If we deny your request in whole or in part, we will explain the reason and, where required, inform you of your right to appeal.

11. California-Specific Disclosures

This section provides additional information for California residents under the CCPA/CPRA.

Categories of personal information collected in the past 12 months: identifiers; commercial information (transaction history); internet and electronic network activity; geolocation (general, IP-based); professional or employment-related information; and inferences drawn to create a profile reflecting preferences (limited to advertising audiences as described in Section 5).

Sources of personal information: directly from you; automatically through your interaction with the Site; and from service providers, payment processors, shipping carriers, and analytics and advertising partners.

Business and commercial purposes: as described in Section 4.

Categories of recipients: service providers and processors as described in Section 6.1; legal and governmental recipients as described in Section 6.2; and advertising platforms (Meta and Google) for cross-context behavioral advertising as described in Section 5.

Sale of personal information: We do not sell personal information for monetary consideration.

Sharing for cross-context behavioral advertising: Yes — through the Meta Pixel and Google Ads remarketing tags, as described in Section 5.2. You may opt out as described in Section 5.3 or by submitting a request under Section 10.

Sensitive personal information: We do not collect sensitive personal information for the purpose of inferring characteristics about a consumer.

Retention: as described in Section 8.

“Shine the Light” (California Civil Code § 1798.83): California residents may request information about disclosure of personal information to third parties for those third parties’ direct marketing purposes. We do not disclose personal information to third parties for those third parties’ own direct marketing purposes.

12. Third-Party Sites and Services

The Site may contain links to or integrations with websites, services, payment platforms, social media, or other resources operated by third parties. This Policy does not apply to third-party sites or services, which have their own privacy practices. We encourage you to review the privacy policies of any third-party site you visit. We are not responsible for the practices or content of third parties.

13. Changes to This Policy

We may update this Policy from time to time. The “Last Revised” date at the top of this Policy indicates when it was most recently updated. Material changes will be communicated by email to registered account holders or by prominent notice on the Site, and where required by law we will obtain your consent. Your continued use of the Site after the effective date of an update constitutes acceptance of the updated Policy. Prior versions are available upon written request.

14. Contact Us

For questions, concerns, or requests regarding this Policy or our privacy practices — including to exercise any privacy right described in Section 10 — please contact:

Pharma Peptides LLC Attn: Privacy Officer Maricopa County, Arizona

 Email: HELP@PHARMAPEPTIDES.COM

Website: pharmapeptides.com

We aim to acknowledge privacy requests within ten (10) business days and to substantively respond within the timeframe required by applicable law.

By using the Pharma Peptides website or submitting an order, you acknowledge that you have read and understood this Privacy Policy.